3dbet Casino & Sportsbook Data Care

This page describes what we collect when you use 3dbet and how we keep that data protected. We at 3dbet take your privacy seriously. When you register an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), or place bets on our sportsbook and live-dealer games, you share personal information with us.

Our privacy policy outlines what we collect, how we use it, who we share it with, and what rights you have. We encrypt all data in transit and at rest. We do not sell your personal information to advertisers or brokers. Your data is used only to operate your account, process payments, settle bets, and comply with law.

If you have questions about your privacy on 3dbet, contact our support team through in-app help or email.

What Data We Collect on 3dbet

We collect several categories of data when you use 3dbet. Account registration requires your email address, phone number, full name, date of birth, and residential address. Identity verification (KYC) requires a government-issued ID, a selfie for liveness verification, and proof of residential address. We collect this data to confirm your eligibility and comply with anti-money-laundering regulations.

When you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we record the payment method, amount, date, and transaction ID. We do not store your full card number or e-wallet credentials on our servers. Payment processors handle those separately under their own encryption.

We collect device and network information—your IP address, browser type, operating system, and device identifier. This helps us detect suspicious login attempts and prevent account takeovers. We also log timestamps of your login and activity patterns.

Cookies and Tracking on 3dbet

Our 3dbet platform uses cookies to remember your login session, store your language preference, and track your navigation within the site. Session cookies expire when you close your browser. Persistent cookies (stored on your device) allow us to recognize you on your next visit. You can disable cookies in your browser settings, but some features on 3dbet may not function properly.

We do not use third-party tracking pixels or behavioural advertising cookies. Analytics cookies record page views and user-flow patterns to help us improve the 3dbet experience. You can opt out of analytics by contacting our support team.

How We Use Your Data on 3dbet

We use your personal data to operate your account, process deposits and withdrawals, settle bets, and detect fraud. Your email is used for account recovery, transaction confirmation, and support communications. Your phone number enables two-factor authentication (if enabled) and SMS notifications for large withdrawals or login attempts.

We use your KYC data (ID, address, selfie) only to verify your identity and comply with regulatory requirements. We retain this data for a minimum period required by law, typically several years. We do not use your identity documents for any other purpose.

Betting and gaming data on 3dbet is used to calculate winnings, apply bonus terms, detect collusion or self-dealing, and investigate disputes. If you report a settlement error or a technical glitch, we review your transaction history to resolve it. Payment data is used to process refunds, prevent duplicate charges, and monitor for fraud patterns across our user base.

Data Sharing on 3dbet

We share your data with payment processors only to complete your deposit or withdrawal request. Payment processors (the e-wallet providers and banks) handle your financial data under their own privacy policies. We do not control those policies. We share data with our customer-support team to answer your questions and resolve disputes. Support staff sign confidentiality agreements.

We may share aggregate, anonymised data (e.g., "users in Jakarta placed 5,000 bets on Liga 1 during Idul Fitri") with game studios, sportsbook partners, and analytics vendors. This data does not identify you individually. We do not sell your personal information to third parties for marketing or advertising purposes.

Your Rights and Data Access on 3dbet

You have the right to access, correct, and delete your personal data on 3dbet. To request a copy of your data, contact our support team and we will provide it within a reasonable window. To update your name, address, or contact information, log into your 3dbet account and edit your profile. To delete your account, request closure through in-app help or email; we will delete your personal data within a retention window required by law.

We may retain certain data longer than your account closure if we are legally required to do so (e.g., anti-money-laundering records). We will inform you of such retention obligations. If you believe your data has been misused, you can lodge a complaint with your local data-protection authority.

Data Security and Encryption on 3dbet

We at 3dbet use SSL/TLS encryption for all data transmitted between your device and our servers. Your password is hashed and salted before storage; we do not store plaintext passwords. Our servers are protected by firewalls, intrusion detection, and regular security audits. We limit staff access to personal data to those with a legitimate business need.

Your payment data is processed through PCI-DSS-compliant payment gateways. Your identity documents are stored in encrypted cloud storage with restricted access. We conduct quarterly penetration tests and maintain incident-response procedures. If a data breach occurs, we will notify affected users and relevant authorities within legal timeframes.

International Data Transfers on 3dbet

Our servers may sit outside your jurisdiction. Your data may be transferred to and processed in countries with different privacy laws. By using 3dbet, you consent to such transfers. We ensure that third-party processors provide equivalent data protection through contractual guarantees (Standard Contractual Clauses or Binding Corporate Rules).

If you are a user in Indonesia (Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta), your primary residence remains protected under Indonesian law, but your data may be processed internationally. We comply with Indonesian data-protection requirements where applicable.

Changes to Our 3dbet Privacy Policy

We may update this policy to reflect changes in our practices, technology, or law. We will notify you of material changes via email or in-app notice. Continued use of 3dbet after notification constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

Our commitment on 3dbet is to protect your privacy while delivering a transparent, secure gaming and betting platform. If you have concerns about how we handle your data, our support team is available to address them.